Why Custody and Care Insurance Matters When Repairing Fire Trucks
- Quint-Tec

- Dec 14, 2024
- 3 min read
In the fire service industry, your equipment is more than just tools—it’s your lifeline. Fire trucks, in particular, represent a massive investment for fire departments, often costing upwards of a million dollars. When these essential vehicles need repairs or routine maintenance, choosing a repair service center isn’t just about technical expertise; it’s also about ensuring that the repair center is properly insured.
At Quint-Tec, located in the heart of Massachusetts, we understand the critical role fire trucks play in keeping communities safe. That’s why we prioritize not only high-quality service but also comprehensive insurance coverage—including custody and care insurance—to provide you with peace of mind while your vehicles are in our hands. Here’s why this matters.
What Is Custody and Care Insurance?
Custody and care insurance is a specialized policy designed to protect the owner of a vehicle while it’s under the care of a repair or service facility. While general liability insurance covers incidents on the premises, custody and care insurance specifically addresses damage, theft, or loss of property that occurs while the vehicle is in the facility’s possession.
For fire departments, this coverage is essential. If a fire truck is damaged while being serviced, the financial and operational consequences could be catastrophic. Custody and care insurance ensures that any potential issues are resolved swiftly, without burdening the department with unexpected costs.
Why It’s Crucial for Fire Truck Repairs
Fire trucks are not ordinary vehicles. They are highly specialized and often custom-built to meet the unique needs of each fire department. This means that repairs and servicing come with additional risks, such as:
High Replacement Costs: Damage to even a single component of a fire truck, such as the pump system or ladder, can be extraordinarily expensive to replace.
Extended Downtime: If a fire truck is out of service for an extended period due to unforeseen incidents, it can hinder your department’s ability to respond to emergencies.
Unique Liability Issues: Fire trucks often carry sensitive and expensive equipment, from communications devices to lifesaving tools. Damage or loss of this equipment adds another layer of complexity.
Quint-Tec’s custody and care insurance ensures that your fire truck and its components are fully protected during repairs. This minimizes risk and ensures that your department’s operations can continue smoothly.
Key Questions to Ask Your Repair Service Center
Before entrusting your fire trucks to any repair facility, it’s vital to ask the right questions to ensure they meet your department’s standards. Key considerations include:
Do you have custody and care insurance?
What other types of insurance do you carry?
How do you handle high-value vehicles like fire trucks?
What is your experience with fire truck repairs?
Do you have references from other fire departments?
At Quint-Tec, we’re proud to provide transparent answers to all these questions.
We carry comprehensive insurance policies tailored to the fire service industry and have decades of experience working with fire trucks from departments across New England.
The Quint-Tec Difference
As the premier fire truck repair center in central New England, Quint-Tec is committed to ensuring the safety and reliability of your fleet. We don’t just repair fire trucks; we partner with fire departments to provide:
Comprehensive Services: From routine maintenance to complex repairs, we’ve got you covered.
Experienced Technicians: Our team has extensive knowledge of fire truck systems and components.
Advanced Facilities: Our state-of-the-art facility is equipped to handle even the most demanding repairs.
Unmatched Insurance Coverage: With custody and care insurance, we provide the highest level of protection for your vehicles.
Trust Quint-Tec for Peace of Mind
Fire departments across New England trust Quint-Tec not only for our expert repairs but also for our commitment to protecting their investments. When you choose us, you’re choosing a partner who understands the importance of your vehicles and takes every precaution to ensure they’re safe, secure, and ready for action.
Don’t leave your fire trucks in the hands of a repair center that cuts corners on insurance. Choose Quint-Tec, where quality service and comprehensive protection go hand in hand. Contact us today to learn more or to schedule your next repair.




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